The mobile phone company Orange Cameroon, in a press release statement has apologized to consumers for the poor network quality which they experience for several weeks.

The statement which was signed by the company’s Director General, Elisabeth Medou Badang revealed that problem was due to some changes that were being made. A source within Orange indicated that several hazards beyond technical hitches also contributed to the disruption of the quality of the services.

Among these, is the energy deficit of the country which often led to a momentary interruption of service in certain areas, before the company standby generators take the relay. There is also the lack of road infrastructure which delayed field teams during the raids for troubleshooting or maintenance.